Frequently Asked Questions
Everything you need to know about shopping at Japanese Taste.
Do you ship worldwide?
Yes, we ship to over 100 countries globally directly from our warehouse in Japan. Shipping rates and delivery times vary by destination and selected carrier.
Are the products authentic?
Absolutely. Every product sold on Japanese Taste is 100% authentic and sourced directly from reputable manufacturers and suppliers within Japan.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
What is your return policy?
We accept returns for most unopened and unused items within 30 days of delivery. Please contact our customer support team to initiate a return request.
Will I have to pay customs duties or taxes?
Import duties and taxes are not included in the item price and are the responsibility of the recipient. Please check your local customs regulations for more information.